Paw petz delivers all the orders at your doorstep anywhere in the country without any extra delivery Charges.However, in the event of any change in the company’s policy time to time on the shipping charges based on the order size, distance etc,will duly be reflected in the Paw petz web page and application at the time of purchase

Paw petz mobile application is well equipped with embedded technology to update our customers once the order is confirmed, out for delivery and once the order reaches for delivery. You will get a message from us once the order is confirmed and also a timely update regarding the order status.

The products are packed in a bag and tied with a self locking cable and placed in bags specially designed for delivery ensuring safety, hygiene and convenience during the transit of the products till last mile delivery at your doorsteps.

Paw petz always ensures that the correct product is being delivered at your doorstep in proper condition every time you place an order with us. However, in case of a damaged or expired product, we will ensure that amount charged for the product is refunded within 24 hours enabling you to place a fresh order

To ensure safer transactions given the present circumstances and for smooth customer return and refund, we have all the type of Online Payment options like Razorpay, UPI, Netbanking and Debit/Credit card,google pay, paytm, phonepe. However we are in a process to introduce COD payment as well which will enabled in the platform as soon as the process is completed